Your privacy,
our responsibility.
At ZeLabX, we take your privacy seriously. This policy explains what data we collect, how we use it, and the controls you have over your information.
Last updated: April 21, 2026 · Applies to: zelabx.com
Information We Collect
Information you provide
When you contact us, book a call, or purchase a product, we collect your name, email address, company name, and any other information you choose to provide.
Information collected automatically
We automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
How We Use Your Information
To deliver our services
We use your information to provide, operate, and improve our AI automation services, respond to your inquiries, and fulfill any service agreements.
To communicate with you
We may send you service-related emails, updates about your project, and — only with your consent — marketing communications about new services or offers.
How We Protect Your Data
Security measures
We implement industry-standard security measures including encryption in transit (TLS/SSL), secure access controls, and regular security audits to protect your personal information.
Data minimization
We only collect data that is necessary for the purposes stated in this policy. We do not sell, rent, or trade your personal information to any third party.
Data Retention & Deletion
How long we keep your data
We retain your personal information only for as long as necessary to provide our services or as required by law. Project-related data is retained for the duration of our engagement plus 12 months.
Your right to deletion
You may request deletion of your personal data at any time by contacting us at connect@zelabx.com. We will process your request within 30 days.
Your Rights
Access & portability
You have the right to access the personal data we hold about you and to receive a copy in a commonly used, machine-readable format.
Correction & objection
You have the right to correct inaccurate data, object to certain processing activities, and withdraw consent at any time where processing is based on consent.
Cookies & Tracking
What we use
We use essential cookies to make our website function correctly, and analytics cookies (e.g. Google Analytics) to understand how visitors interact with our site.
Your choices
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.
Third-party services
Tools we use to run ZeLabX
We use trusted third-party services to operate our business. Each has their own privacy policy and data practices.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify you directly via email if you are a current client or subscriber. Continued use of our services after changes constitutes acceptance of the updated policy.
Questions about your data?
We're transparent.
Just reach out.
If you have any questions about this Privacy Policy, want to request data deletion, or need to exercise any of your rights — we're here to help.